Fostering the potential of community pharmacists
Even when patients are diagnosed, treatment access is often restricted by the limited number of healthcare professionals.
Local pharmacies are frequently the most accessible point of care, providing trusted advice, managing medicines, and supporting people living with chronic conditions long before they see a physician. Strengthening pharmacists’ capabilities can extend the reach of care beyond traditional clinical settings, helping more patients access what they need closer to home.
4,800+pharmacists have received NCD training since 2022
Customer being helped at the counter in a pharmacy in Phnom Penh
CASE STUDY
Strengthening community pharmacy care in Cambodia
Community pharmacies play a vital role in healthcare delivery in Cambodia, where an estimated 76% of people first seek care through pharmacies or other private providers. Through our partnership with SwipeRx, we supported an accredited digital training program in hypertension and diabetes care, reaching 2,150 pharmacists.
The training program delivered measurable results: 76% of trained pharmacists correctly answered all diabetes and hypertension knowledge questions, compared with 69% of non-trained pharmacists. Trained pharmacists stocked a broader range of diabetes-related products, improving reliable access to medicines. Even more notably, 87% of trained pharmacists reported offering blood pressure and blood glucose screening services, compared with 76% of non-trained pharmacists. These outcomes demonstrate how targeted pharmacist training can strengthen frontline care and expand access to essential chronic disease services within communities.
The SwipeRx training on hypertension and diabetes has helped me make my counseling more practical and customer-focused… I believe this approach will help my customers better manage their conditions and reduce the risk of complications.”
Sophealiza Pharmacist, Cambodia